Accountability is defined as the fact or condition of being accountable; responsibility.
(The following is an excerpt from Rebound: From Pain to Passion. To be released in March, 2021)
Don’t be afraid to hold your staff accountable for their performance. They need this to grow. The top performers want to be held accountable. They are competitive people and they know if everyone is held accountable, there will be a level playing field to be judged against. Plus, by creating a culture of accountability, the top performers won’t feel dragged down by low performers. Many people leave companies for more than money. Many high performers leave a company when they feel they have to carry too much of the workload for the company to be successful. Why do you see NBA players joining up with other great players?
Additionally, you need to hold yourself accountable. You probably had more to do with a failure than you care to admit. UNC Head Coach Roy Williams would often say, “If you are pointing a finger at someone else, there are three fingers pointing back at you.” When you make a mistake, own it and share it with your team. This will show them you are human and authentic.
I had the primary role in my demise at UNC. The more time passed, the more I realize that I was in control of many of the issues that arose. I had to own that and “learn and grow” from it.
Learn & Grow!